Lucien Wijsman, will be hosting the sell-out course in the city of Leiden’s beautiful Belgian beer café, Café Olivier, on the 24 – 27 October.
The intensive four day training course is proven to improve the profitability and efficiency of the gaming floor. Lucien uses his extensive experience and entertaining way of presenting to teach attendees how to better fulfil their visitor’s expectations through the gaming environment, promotions and floor layout, taking an in-depth look into machine meters, pay table calculations, Total Quality Management, performance analysis and more.
With a career covering more than 25 years, Lucien has travelled the world to provide advice to many well-known clients including Gtech, Novomatic, Casinos Austria, Casino Technology, Saskatchewan Indian Gaming Authority, Grup Peralada, Casino Campione d’Italia and many others. Gernot Hoefer, Head of Slots at Casinos Austria, who attended Lucien’s open course prior to inviting him back to conduct in-house training, said “following the training we have had great success and developed our knowledge of the world of Slots immensely and it triggered a huge improvement in our daily operations. I highly recommend Lucien as a trainer!”
Lucien explains “for the October Slot Academy, I will base the course on the principles of Total Quality Management to teach attendees how to apply this to strengthen best practise in their gaming operations. The topics are varied and will cover issues such as the different player profiles and their expectations, game mathematics, progressive and mystery jackpot management and casino layouts.”
Lucien continues, “Taking the Slot Academy back to Leiden really excites me, I can’t wait for everyone to see my great city!”
The Slot Academy is delighted to partner with Casino Inside to offer readers an exclusive 15% discount off the usual price of the course. Casino Inside readers will be able to attend the four day training course, receive all course materials, a welcome evening meal, lunch and refreshments for a special price of only €1487.50.
To book a place onto the course please contact Jon Hales at jon.hales@clarionevents.com or 0044(0)20 7384 7992 and quote “SA2016CasinoInside”.
For more information on the Slot Academy and other Totally Gaming Academy courses please visit totallygamingacademy.com.